Returns & exchanges.
60 days, no questions.
Unworn gear, tags attached, resalable condition — you've got 60 days from delivery for a full refund. Size swaps ship free. Here's exactly how it works.
01. 60-Day Returns
You've got 60 days from the delivery date to send unworn gear back for a full refund. Items must have tags attached and be in resalable condition — no dirt, no odor, no wear on the outsole.
Didn't fit right? Changed your mind? Just not feeling it? Doesn't matter — the 60-day window is yours, no explanation required.
02. Free Exchanges
Need a different size or color? Exchanges are always free. Start one through the Returns Portal, choose "exchange," and we ship your replacement the same day we receive your return — no waiting on a refund first.
03. How to Start a Return
- Log in to your account and open Order History, or use the Returns Portal link in your confirmation email.
- Select the item(s) and reason for return — refund or exchange.
- Print the prepaid return label (free for U.S. orders) and drop the package at any carrier location.
- No account? Email [email protected] with your order number and we'll set it up manually.
04. Refund Timing
Once your return is scanned by the carrier, allow 3–5 business days for it to reach our warehouse and be inspected. Refunds are issued to your original payment method and typically post within 5–7 business days after that.
05. Final Sale Items
Items marked Final Sale at checkout — usually deep-discount closeouts — can't be returned or exchanged. They're flagged clearly on the product page and at checkout before you buy.
06. Defective or Damaged Items
Arrived damaged, or a defect showed up after wear? That's covered under our Lifetime Warranty, not the standard return window — email [email protected] with your order number and photos and we'll sort a free repair or replacement.
Need to start a return?
Grab your order number and we'll get it moving in minutes.
